SafeTripio - Privacy Policy
Effective Date :
Monday, January 20, 2025
1 What Information We Collect
- Personal Data You Provide: name, phone number, email address, pickup and drop-off addresses, payment information (card or wallet).
- Automatically Collected Data: device type, browser, IP address, usage data (pages visited, time on site), location data during rides (GPS).
- Cookies & Tracking Technologies: cookies, pixels, local storage to analyze behavior, remember preferences, and show personalized features.
2 How We Use Your Information
We may use your data for:
- Service Delivery & Operations to facilitate bookings, send confirmations, provide support, and track rides.
- Improvement & Analytics to analyze how users interact with the site and optimize features.
- Advertising & Marketing with your consent, we may use data to send you promotional offers, retargeting ads, and personalized communications.
- Safety & Fraud Prevention to detect fraudulent activity, enforce terms, and ensure safe operations.
- Legal Compliance to comply with laws, respond to legal requests, or protect rights.
3 Data Sharing & Third Parties
- We share necessary information with drivers to fulfill a booking (pickup/drop locations, contact info).
- We use third-party services (payment gateways, analytics tools, ad networks). These providers must safeguard your data.
- We do not sell your personal data to third parties for their independent use.
4 Advertising & Use of Data
- We may use anonymized or aggregated data to design advertising campaigns.
- We may show you retargeted ads (e.g. “complete your booking”) on third-party platforms (Google, Facebook).
- You may opt out of marketing communications at any time (via email link or your account settings).
5 Data Security & Protection
- We employ encryption (HTTPS/TLS) for all data transfer.
- We limit access to data to authorized personnel only.
- We regularly audit our systems to guard against data breaches.
- In the event of a breach, we will notify affected users and relevant authorities as required by law.
6 Your Rights & Choices
- You can request access to your personal data.
- You can request correction or deletion of your data (subject to legal requirements).
- You can opt out of marketing or promotional emails.
- In some jurisdictions, you have data portability rights (ask for your data in machine-readable format).
7 Data Retention & Anonymization
- We retain your personal data as long as needed for services, legal compliance, or operational needs.
- After that, we delete or anonymize your data so it cannot be associated with you.
8 Cross-Border Data Transfer
- Your data may be stored or processed in servers outside your country (e.g. Albania, EU).
- We ensure appropriate safeguards (such as Standard Contractual Clauses) to protect cross-border transfers.
9 Children’s Privacy
- Our service is not intended for children under 16 (or local age).
- We do not knowingly collect personal data from minors.
10 Changes to This Privacy Policy
- We may update this policy when we do, we will notify you (via email or website banner).
- Continued use after changes means you accept the updated policy.